What we do

At Foot Factor, we create bespoke orthotics that are tailor-made to your lifestyle and needs, to provide:

  • Enhanced comfort
  • Improved posture
  • Increased foot/limb efficiency
  • Relief of symptoms
  • Prevention of injury
  • Improved balance and stability

Our orthotics help to treat lower limb conditions such as plantar fasciitis, Morton’s neuroma, shin splints, bunions, flat feet, ankle instability, Achilles tendinitis, knee, hip and lower back pain and many more podiatry related issues.

It takes just 90 minutes to complete a full gait analysis, biomechanical assessment and create your bespoke orthotics. They are ready to wear when you leave.


Appointment Choices

  1. FREE 30 minute initial consultation

    An opportunity to tell us about your requirements followed by a professional assessment. If you would like to proceed with bespoke orthotics a further 1-hour appointment will be booked at a later date.

  2. Full appointment

    Bespoke orthotics:
    1.5 hours to assess and make the orthotics 

    2.5 hours  for 2 pairs


    Semi-custom orthotics:
    45 minutes for a short assessment and make the orthotics
    You leave the appointment with the orthotics in your shoes

What to bring

  • For street/everyday shoes bring 2/3 pairs of current used shoes.
  • For sports, bring running/tennis/football/ski boots, etc... shoes + shorts/leggings.
  • Bring shorts or trousers that can be rolled up to the knee, skirts are not suitable (we can adapt the assessment if wearing a skirt).

I am convinced that Norbert's insoles have contributed significantly to the reduction in foot and knee pain that I previously suffered from during these types of multi-week journeys."

Paul Deegan Everest Mountaineer and Award Winning Author

Important footnotes

  • Orthotics must be paid for at the time of your appointment.
  • It takes 1 - 2 weeks to feel fully comfortable in your orthotics, please allow time to wear them in.
  • Free adjustments are available up to 3 months after issuing the orthotics - please call for a follow-up appointment.
  • Your Foot Factor bespoke orthotics will give you miles of service and typically last 2 years.


Foot Factor
5th Floor, Edinburgh House 
40 Great Portland Street 
London W1W 7LZ